{"id":2028,"date":"2024-04-23T14:12:47","date_gmt":"2024-04-23T12:12:47","guid":{"rendered":"https:\/\/landhaus-sonnrain.at\/book-a-stay\/faq\/"},"modified":"2025-08-15T17:06:14","modified_gmt":"2025-08-15T15:06:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/landhaus-sonnrain.at\/en\/book-a-stay\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text][\/vc_column_text][vc_toggle title=&#8221;When will we receive the arrival information + code for the key box?&#8221;]The day prior to your arrival via email[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=&#8221;What is available in the holiday apartment? What should we bring?&#8221;]Available:<\/p>\n<ul>\n<li>Bed linen and towels<\/li>\n<li>Toilet paper, soap, dishwashing liquid, dishwasher tabs, detergent<\/li>\n<li>Washing machine, dryer (for a fee)<\/li>\n<li>fully equipped kitchen, raclette grill<\/li>\n<li>Cot and high chair (free to use, can be picked up at any time in the washroom)<\/li>\n<li>coffee machine<\/li>\n<\/ul>\n<p>Bring along:<\/p>\n<ul>\n<li>coffee beans<\/li>\n<li>groceries<\/li>\n<li>Slippers<\/li>\n<li>Bedding (pillow, blanket, covers) for the child\u2019s bed<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=&#8221;Doctor, pharmacy, hospital&#8221;]Doctor + pharmacy<\/p>\n<ul>\n<li>Dr. Plangger, M\u00fchlgasse 6, 6522 Prutz +43 54726202, <a href=\"https:\/\/www.dr-plangger.com\/\">https:\/\/www.dr-plangger.com\/<\/a><\/li>\n<\/ul>\n<p>Hospital Zams<\/p>\n<ul>\n<li>Sanatoriumstr. 43, 6511 Zams, +43 5442 600, <a href=\"https:\/\/khzams.at\/de\/index.php\">https:\/\/khzams.at\/de\/index.php<\/a><\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=&#8221;Car&#8221;]Towing service<\/p>\n<ul>\n<li>\u00d6AMTC, +43 120, <a href=\"https:\/\/www.oeamtc.at\/nothilfe\/\">https:\/\/www.oeamtc.at\/nothilfe\/<\/a><\/li>\n<\/ul>\n<p>How long is the drive from Fendels to the Serfaus-Fiss-Ladis ski area?<\/p>\n<ul>\n<li>25 Minutes<\/li>\n<\/ul>\n<p>E-car charging station<\/p>\n<ul>\n<li>At the Eni gas station: Gewerbestr. 2, 6522 Prutz<\/li>\n<li>TIWAG: Dorfstr. 59, 6522 Prutz <\/li>\n<li>No charging option at Landhaus Sonnrain \/ in Fendels!<\/li>\n<\/ul>\n<p>Car workshop + bike<\/p>\n<ul>\n<li>V&amp;M KFZ Reparaturen KG, Sauersteinweg 3, 6522 Prutz +43 5472 207 99, <a href=\"mailto:info@vmkfz.at\">info@vmkfz.at<\/a> <a href=\"https:\/\/www.vmkfz.at\/\">https:\/\/www.vmkfz.at\/<\/a><\/li>\n<\/ul>\n<p>Parking<\/p>\n<ul>\n<li>Each apartment is assigned one or two parking spaces. The parking map will be sent with the arrival information and will be posted on site.<\/li>\n<li>When there is snow and ice, every guest must clear the parking lot (shovels and salt are in the garage). Please do not park on snow\/ice! <\/li>\n<\/ul>\n<p>Snow chains<\/p>\n<ul>\n<li>According to the municipality, they are required to be carried in the winter months<\/li>\n<\/ul>\n<p>vignette<\/p>\n<ul>\n<li>Is necessary for highways in Austria and for the Landecker Tunnel!<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=&#8221;Public Transportation&#8221;]Bus connection Fendels &#8211; Serfaus-Fiss-Ladis or Kaunertal Glacier<\/p>\n<ul>\n<li>Unavailable<\/li>\n<\/ul>\n<p>Taxi<\/p>\n<ul>\n<li>Engelberts Taxi, Feldweg 7, 6522 Prutz +43547220288<\/li>\n<li>Taxi, Reschen Str. 8, 6522 Prutz +43 66058 51830, <a href=\"mailto:info@west.taxi\">info@west.taxi<\/a>, <a href=\"https:\/\/www.west.taxi\">https:\/\/www.west.taxi<\/a><\/li>\n<li>SFL Taxi +4354766700<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=&#8221;Groceries + Restaurants&#8221;]<\/p>\n<p>Shopping opportunities in Fendels<\/p>\n<ul>\n<li>Unavailable<\/li>\n<li>Supermarkets Hofer, MPreis and SPAR are located in Prutz and Ried<\/li>\n<\/ul>\n<p>Bar<\/p>\n<ul>\n<li>Dave&#8217;s Caf\u00e9  Bar, Kirchgasse 2, 6522 Prutz<\/li>\n<li>Bacchus Keller, Dorfstr. 13, 6522 Prutz <\/li>\n<li>H2O Adventure Bar Restaurant, Hsnr. 231 (Badesee), 6531 Ried im Oberinntal <\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Restaurants<\/p>\n<ul>\n<li>Truyenstube, Nr. 46, 6528 Fendels, +43 5472 67 05<\/li>\n<li>Pizza, Erlebnishotel Fendels Nr. 72, 6528 Fendels, +43 5472 2403<\/li>\n<li class=\"fz14 pt-3 pb-4\">Sattelklause, cable car mountain station Fendels, 6528 Fendels, +43 5472 616023<\/li>\n<\/ul>\n<div class=\"row row--gutter-width-20 main-footer__phone\">\n<div class=\"col-1 d-flex align-items-center\">Delivery service<\/div>\n<ul>\n<li>not available to Fendels<\/li>\n<\/ul>\n<div class=\"col\"><\/div>\n<\/div>\n<p>[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=&#8221;Pets&#8221;]Dog<\/p>\n<ul>\n<li>Please bring equipment<\/li>\n<li>Mandatory use of a muzzle on public transport and mountain railways<\/li>\n<li>Additional cleaning fee of \u20ac 50 to be paid in cash upon departure<\/li>\n<\/ul>\n<p>Vet<\/p>\n<ul>\n<li>Dr. Demetz: 6351 Ried im Oberinntal Hsnr. 336 336, +436644682829<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=&#8221;Guest card and discount&#8221;]Post office<\/p>\n<ul>\n<li>Trendshop Sailer, Dorfstra\u00dfe 14a, 6522 Prutz<\/li>\n<\/ul>\n<p>Tourism info office<\/p>\n<ul>\n<li>Fendels: No. 40, open Mo-Fr 9-11 h <\/li>\n<li>Prutz: Hintergasse 2, 6522 Prutz Montag &#8211; Freitag 08:00 &#8211; 11:00 Uhr<br \/>\nSamstag 16:00 &#8211; 18:00 Uhr<br \/>\nSonntag &amp; Feiertage geschlossen<\/li>\n<li>Ried: Kirchplatz 48, 6531 Ried, Montag &#8211; Freitag 08:00 &#8211; 12:00 Uhr &amp; 13:00 &#8211; 17:00 Uhr<br \/>\nSamstag 16:00 &#8211; 18:00 Uhr<br \/>\nSonntag &amp; Feiertage geschlossen<\/li>\n<li>The tourist tax of \u20ac 3.50 per person (over 15) and night must be paid in cash on site<\/li>\n<li>The SummerCard Basic is included in the booking<\/li>\n<li>Further information + possibilities:<a href=\"https:\/\/www.kaunertal.com\/de\/Ihr-Kaunertal\/im-Sommer\/Summercards\">https:\/\/www.kaunertal.com\/de\/Ihr-Kaunertal\/im-Sommer\/Summercards<\/a><\/li>\n<li>To purchase the SummerCard Gold (available at the Fendels lift ticket office), the SummerCard Basic must be presented<\/li>\n<\/ul>\n<p>Discount on ski tickets<\/p>\n<ul>\n<li>No discount<\/li>\n<li>The Winter-Tal-Card is included when booking at the Landhaus Sonnrain (Fendels + Kaunertal)<\/li>\n<li>does <strong><u>not<\/u><\/strong> apply to Serfaus-Fiss-Ladisg<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=&#8221;Sports shop, bike\/ski rental, electronics&#8221;]Bicycle shop + service + charging station<\/p>\n<ul>\n<li>Intersport Pregenzer, Dorfstr. 11, 6522 Prutz<\/li>\n<\/ul>\n<p>Ski service + rental<\/p>\n<ul>\n<li>Sport Schranz, 6528 Fendels, 73 <a href=\"https:\/\/www.sportschranz.at\/de\/\">https:\/\/www.sportschranz.at\/de\/<\/a><\/li>\n<li>SPORT2000 Burtscher Talstation Fendels, Ried 302, 6531 Ried im Oberinntal<\/li>\n<\/ul>\n<p>Sports shop \/ outdoor equipment<\/p>\n<ul>\n<li>SPORT BURTSCHER, Hauptstr. 22, 6531 Ried im Oberinntal <a href=\"https:\/\/www.sportburtscher.at\/de\">https:\/\/www.sportburtscher.at\/de<\/a><\/li>\n<\/ul>\n<p>Electronics (adapters, chargers, etc.)<\/p>\n<ul>\n<li>G\u00fcnther Handle Elektrotechnik, Hsnr. 54, 6531 Ried im Oberinntal https:\/\/www.handle.co.at\/ <\/li>\n<li>Der Grissemann, Hauptstra\u00dfe 150, 6511 Zams https:\/\/www.dergrissemann.at\/page\/cms\/einkaufszentrum-grissemann\/elektro<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text][\/vc_column_text][vc_toggle title=&#8221;When will we receive the arrival information + code for the key box?&#8221;]The day prior to your arrival via email[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=&#8221;What is available in the holiday apartment? What should we bring?&#8221;]Available: Bed linen and towels Toilet paper, soap, dishwashing liquid, dishwasher tabs, detergent Washing machine, dryer (for a fee) fully equipped kitchen, raclette grill [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":492,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-2028","page","type-page","status-publish","hentry","wpbf-post"],"_links":{"self":[{"href":"https:\/\/landhaus-sonnrain.at\/en\/wp-json\/wp\/v2\/pages\/2028","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/landhaus-sonnrain.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/landhaus-sonnrain.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/landhaus-sonnrain.at\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/landhaus-sonnrain.at\/en\/wp-json\/wp\/v2\/comments?post=2028"}],"version-history":[{"count":4,"href":"https:\/\/landhaus-sonnrain.at\/en\/wp-json\/wp\/v2\/pages\/2028\/revisions"}],"predecessor-version":[{"id":2772,"href":"https:\/\/landhaus-sonnrain.at\/en\/wp-json\/wp\/v2\/pages\/2028\/revisions\/2772"}],"up":[{"embeddable":true,"href":"https:\/\/landhaus-sonnrain.at\/en\/wp-json\/wp\/v2\/pages\/492"}],"wp:attachment":[{"href":"https:\/\/landhaus-sonnrain.at\/en\/wp-json\/wp\/v2\/media?parent=2028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}